Refund Policy
No Refund Policy
Effective Date: [9.14.2023]
Thank you for shopping at MAD HOT ART SPOT. We take pride in providing you with high-quality art supplies and products to enhance your creative journey. As part of our commitment to transparency and ensuring a fair and consistent shopping experience, we have established the following No Refund Policy:
1. All Sales Are Final:
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We do not offer refunds or exchanges on any purchased products, including art supplies, artworks, and merchandise.
2. Damaged or Defective Items:
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In the rare event that you receive a damaged or defective item, please contact us within [ 7 days] of receiving your order.
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To report a damaged or defective item, please email us at [Madhotartspot@gmail.com] with clear photographs of the damaged or defective product and your order details.
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We will review your request promptly and provide instructions on how to proceed. This may include issuing a replacement or store credit, subject to our discretion.
3. Shipping Issues:
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If your order arrives late or is lost in transit, please reach out to the shipping carrier directly for assistance.
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We are not responsible for any delays, losses, or damages that occur during the shipping process.
4. Cancellations:
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We do not accept order cancellations after the order has been processed.
5. Custom and Personalized Orders:
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We do not offer refunds or exchanges for custom or personalized items. Please ensure that all details provided for custom orders are accurate before placing your order.
6. Changes to Orders:
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Once an order has been placed, we are unable to make changes to its contents. Please review your order carefully before confirming your purchase.
7. Discretionary Consideration:
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In exceptional cases, MAD HOT ART SPOT may, at its sole discretion, consider refund or exchange requests on a case-by-case basis.
8. Contact Information:
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For inquiries, concerns, or to report a damaged or defective item, please contact us at [insert contact information].
By making a purchase at MAD HOT ART SPOT, you agree to abide by this No Refund Policy. We encourage you to review our Terms of Service and Return Policy for a comprehensive understanding of our store policies.
We appreciate your understanding and support. Thank you for being a valued member of our creative community.
Sincerely,
MAD HOT ART SPOT
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